Privacy Policy

Last updated: March 2026

AuthAnnie (“we,” “us,” or “our”) is committed to protecting the privacy of visitors to authannie.com (the “Site”) and users of our denial management platform (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

Information We Collect

Information you provide: When you contact us, request a demo, or create an account, we may collect your name, email address, phone number, practice name, and professional role.

Usage information: We automatically collect information about how you interact with our Site, including IP address, browser type, pages visited, and referring URL. We use cookies and similar technologies for analytics purposes.

Protected Health Information (PHI): If you use our denial management Service, we may process claims data, denial information, and related clinical documentation on your behalf. We handle all PHI in accordance with HIPAA regulations and our Business Associate Agreement with your practice.

How We Use Your Information

  • Provide, maintain, and improve our Site and Service
  • Respond to your inquiries and provide customer support
  • Send administrative communications about your account or Service
  • Analyze usage patterns to improve user experience
  • Comply with legal obligations

Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, access controls, and regular security assessments. PHI is stored and processed in HIPAA-compliant infrastructure.

Data Sharing

We do not sell your personal information. We may share information with service providers who assist in operating our Site and Service, subject to confidentiality obligations. We may disclose information when required by law or to protect our legal rights.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at privacy@authannie.com. If you are a covered entity under HIPAA, your rights regarding PHI are governed by your Business Associate Agreement with us.

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@authannie.com.